If you wish to cancel your full return or cancel specific items from your order, please reach out to our Customer Service team. We will be happy to assist you with this request. You can contact our team via email at [email protected].
Your item may not be eligible for return for one or more of the following reasons:. If your items do meet our return conditions and are still showing as ineligible, please contact our customer service team at [email protected].
We can accept returns if the tags have been removed, as long as the tags are still within the original garment bags. Our team can reattach these. Upon return, we ask that you please keep the environment in mind and send your return back with all orig
Currently, CSB is unable to provide return labels for customers located in the following regions:. To process your return, please book it as usual through our return portal. The final page will provide you with our return shipping address. You'll nee
If you believe your store credit was issued for an incorrect amount, please reach out to our customer service team through our contact form. We’ll be happy to review your return and assist you accordingly.
Refunds are only available to first-time customers. If your card is lost, stolen, or cancelled, your refund will still be processed back to the original card used for your order. If the account linked to that card remains open, the funds will still b
Please note: Refunds are only offered for first time customers. If you have paid for your CSB purchase via AfterPay/ PayPal pay in 4 or any other payment instalment plan please refer to the below refund process. In the case where you have already pai