Rewards & Loyalty
What is the CSB Rewards Program?
If you’re not yet a CSB Rewards member, you’re missing out on exclusive member offers, discounts, and early access to promotions. Signing up is quick and easy — simply enter your full name, email, and create a password to register your account. If yo
How do I earn and track my CSB Rewards points?
Purchases made within the 12 months prior to creating an account will be counted towards your Loyalty tier at the time your account is created. However, please note that points from past orders will not be added retroactively. Points from purchases a
How do I redeem my CSB Rewards points and discounts?
To earn and redeem CSB Rewards points, simply log in to your CSB account here. Your current points balance will appear in the pop-up bar on the left side of the screen. Click “MY REWARDS” to view your available rewards, tier, and redemption options.
Why are my rewards points missing or not working?
If your CSB Rewards points or discount code are missing, don’t worry — you can usually still access them through your account. To view your points, redemptions, or codes:. Log into your CSB account via the website or app. Go to My Account. Select My
Do CSB Rewards points expire or transfer between currencies?
Yes — CSB Rewards points have a rolling 12-month expiry from the date they are earned. If points are not redeemed within this period, they will expire and cannot be recovered. Each set of points expires individually based on when they were earned. Fo
How do I leave a review for rewards?
We love hearing feedback from our community, and you can leave reviews on all items purchased from our site. While reviews can be submitted directly on product pages, loyalty points are only awarded when you follow the review process below. 1. Place
How do CSB Birthday Rewards work?
If you have a CSB Loyalty account, you can receive a birthday reward based on your membership level. To be eligible, you’ll need to add your birthday to your account in advance. Log in to your CSB Rewards account here. Navigate to “Ways to Earn Point