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Accounts & Checkout

I can't find my country on the CSB App?

Please ensure you are using the correct app for your region and currency. For customers in Australia, New Zealand, Asia, and the South Pacific, please download the following app:. For customers in North America, Europe, and the UK, please ensure you

What payment options do you offer?

We accept the following payment methods:. You can view all available payment options for your region at checkout.

I can't log into my app?

Having trouble logging into your CSB app?. We're sorry to hear that! Here are some steps to help resolve the issue:. If the issue persists, please reach out to our customer service team via the our contact form.

I've got a gift card, how can I use it?

We offer CSB gift cards for purchases, as well as store credit for returned orders. Once you receive a gift card, it will be emailed to you, so please check your junk mail folder if you don't see it in your inbox. The gift card will contain a 10-12 d

How do I download the CSB app?

For customers in Australia, New Zealand, Asia, and the South Pacific, please download the following app:. For customers in North America, Europe, and the UK, please ensure you have downloaded the correct app:

How can I check my gift card/store credit balance?

If you are trying to locate your CSB gift card/store credit, we recommend checking your mailbox for an email with the title:. "Crop Shop Boutique $xx.xx gift card". If you cannot locate this gift card, please email our customer service team at info@s