CSB in New York FAQsUpdated 6 minutes ago

Where is the CSB Pop-Up located?

Our CSB in New York Pop-Up is located at the Shopify Space in SOHO: 131 Greene St, New York, NY 10012, USA.

What are the trading hours?

Our CSB in New York Pop-Up is open from Friday September  25th - Sunday September 27th 2026.

Our Pop-Up is open the following hours:

Friday:   11am - 8pm

Saturday: 11am - 8pm

Sunday: 11am - 8pm

Will there be parking available?

There is parking available on and around Greene, Wooster, and Sullivan streets, but it can be challenging to find, during peak hours. There are both metered and non-metered parking options, including street parking and nearby parking lots and garages.

What payment methods will be available?

Shop with confidence with EFTPOS or a CSB gift card. We are unable to accept cash at the store so please ensure to bring your EFTPOS or credit card, or use your Apple or Google pay at the counter.

Can I redeem my CSB Rewards at the Pop-Up?

CSB Rewards members can redeem points for exclusive discounts. We recommend signing up here.

What is the Returns Policy?

Customers who make a purchase at the CSB in New York Pop-Up have 30 days from the date of purchase to return items for refund, exchange or store credit.

• Store Credit or Exchange: Return shipping is free when opting for store credit or an exchange. A prepaid return label will be provided.
• Refund: Customers requesting a refund through our online returns portal will incur a $10 USD return fee. A prepaid return label will be provided.
• In-Store Returns: All returns made in person at the CSB in New York Pop-Up are eligible for a refund. Please note, this is for CSB in New York Pop-Up purchases only and all items must meet return requirements.

Can I try on items in-store?

Yes of course, we will have 8 fitting rooms available for you to use.

Will there be any in-store exclusives?

Our store will feature a mix of Form, Serenity and Fade fabrics, including some of our most-loved core styles, plus a brand-new collection that you’ll be able to shop before it officially launches online.